Caregivers: The best way to help is often just to listen

Sophie Andrews shares her personal story of survival and emphasizes the power of listening. As a survivor of abuse and a volunteer for the Samaritans, she highlights how simply being there and truly listening to someone in distress can make a profound difference. Andrews discusses the founding of "The Silver Line," a helpline for older people, which has had a significant impact by providing emotional support and reducing loneliness. Her talk underscores that the best way to help others is often to offer a compassionate ear.